At bit365, protecting the personal data of our players is a responsibility we take seriously. This Privacy Policy explains what information we collect from you, why we collect it, how it is used and stored, who we may share it with, and what rights you have as a data subject under Philippine law.
All personal data you submit to bit365 is stored on secured servers protected by SSL/TLS encryption and access-controlled systems. Your information is not accessible to unauthorized parties.
bit365 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), as administered by the National Privacy Commission (NPC) of the Philippines.
bit365 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data is used solely to operate and improve the bit365 platform and services.
You have the right to access, correct, delete, and restrict the processing of your personal data. Requests can be made through the bit365 support team and will be handled within the timeframes required under Philippine law.
This Privacy Policy ("Policy") describes how bit365 ("we," "us," or "our") collects, processes, stores, and protects personal information submitted by players ("you" or "your") who access or use the bit365 platform at https://bit365.win and any associated services, products, or features offered therein.
bit365 is committed to protecting the privacy and confidentiality of all personal data entrusted to us by our players. This Policy is drafted in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By creating an account on bit365 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012 and this Policy, bit365 acts as the Personal Information Controller (PIC) with respect to the personal data you provide when registering and using the platform. As PIC, bit365 determines the purposes and means by which your personal data is processed, and is accountable for ensuring that such processing complies with applicable data protection law.
Where bit365 engages third-party service providers — such as payment processors, game technology providers, and identity verification services — to process personal data on its behalf, such parties act as Personal Information Processors (PIPs) under binding data processing agreements that require them to process data only on bit365's instructions and in compliance with applicable privacy law.
bit365 collects the following categories of personal data in connection with the registration, operation, and use of the platform:
bit365 collects personal data through the following means:
bit365 processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, bit365 processes your personal data on the following legal bases:
bit365 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing purposes. We may, however, share your personal data with the following categories of recipients under the conditions described:
Any transfer of personal data to entities outside the Philippines will be conducted in compliance with the cross-border transfer provisions of the Data Privacy Act and its Implementing Rules.
bit365 retains personal data for the periods necessary to fulfil the purposes for which it was collected, subject to the following considerations:
Upon expiry of the applicable retention period, bit365 will securely delete or anonymize your personal data in a manner that prevents its reconstruction.
The bit365 platform uses cookies and similar tracking technologies to provide a functional and personalized user experience. Cookies are small text files stored on your device by your web browser when you visit bit365.
You may manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain platform features from functioning correctly. bit365 does not use cookies to serve third-party advertising.
bit365 implements a combination of technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While bit365 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. Players are also responsible for maintaining the confidentiality of their own account credentials and should notify bit365 immediately upon suspecting unauthorized access to their account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by bit365:
Request a copy of the personal data we hold about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your bit365 account profile.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to processing of your personal data carried out on the basis of legitimate interests or for direct marketing purposes.
Request restriction of processing in specific circumstances, such as while the accuracy of your data is being contested.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of the above rights, please contact the bit365 support team at [email protected]. We will respond to your request within the timeframes required under the Data Privacy Act. Note that certain rights are subject to exceptions where processing is required for legal compliance, dispute resolution, or the performance of a contract.
The bit365 platform is strictly intended for use by persons who are twenty-one (21) years of age or older. bit365 does not knowingly collect, process, or retain personal data from individuals under the age of 21. This minimum age requirement is a condition of PAGCOR's framework for online gambling in the Philippines and is strictly enforced through the KYC verification process.
If bit365 becomes aware that personal data has been collected from a person under the age of 21, we will immediately terminate the relevant account, void any associated transactions, and delete the personal data in question in accordance with applicable law. If you believe that a person under 21 has registered on the bit365 platform, please contact our support team immediately.
bit365 reserves the right to update, amend, or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or platform features. The "Last Updated" date at the top of this Policy will be revised whenever material changes are made.
Where changes are material, bit365 will provide notice to registered players via the registered mobile number or through an in-platform notification. Your continued use of the bit365 platform following the effective date of the revised Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically.
For all privacy-related inquiries, data subject access requests, complaints, or concerns regarding the processing of your personal data by bit365, please contact us through the following channels:
For responsible gaming support, including deposit limit requests and self-exclusion arrangements, please visit our Responsible Gaming page.
For complaints that cannot be resolved through bit365's internal process, you may file a complaint with the National Privacy Commission of the Philippines through its official channels.
Your privacy is protected every time you play at bit365. Explore our full range of games — slots, live casino, bingo, and sports betting — all secured under our PAGCOR-compliant privacy framework.
Must be 21 years or older to play. By using bit365, you consent to data processing as described in this Privacy Policy. Please gamble responsibly.